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Terms

At Kids Travel Safe we make it a priority to make sure that you get the best service possible and are completely satisfied with our products. If you have any comments or suggestions then please contact us at  0844 579 1048

Our Contact Details

'Overhill'
58 Eversley Park Road
London
N21 1NU
Tel:  0844 579 1048

Kids Travel Safe is a UK based company, owned by Tag Strap Ltd.

Tag Strap is a limited company registered in England and Wales. Registered number 7345701. Registered address: Parkside House, 41 Walsingham Road, Enfield, EN2 6EY

Making a Purchase

Making a purchase online at kidstravelsafe.co.uk is quick, easy, and available 24 hours a day 7 days a week.
To make a purchase simply add the product to your shopping basket and, once you have finished shopping, go to ‘checkout’ where you will be able to complete your order.
We accept PayPal.

Delivery

We aim to dispatch your order within 24 hours (excluding weekends and bank holidays) of your order being placed.
Please allow 3-4 days for delivery (UK Mainland only). Most of our deliveries require a signature upon delivery to confirm receipt of goods.
Deliveries are made between 8am and 5pm Monday to Friday.
If the item which you order is out of stock, or is going to be delayed, we will contact you via email and offer you the option to cancel your order.

Tracking Your Order

If you have been sent a tracking number, you will be able to track your order on line with the details provided.

Cancelling an Order

You may cancel your order at any time prior to your order being processed. Please be aware that orders are usually processed on the same day that they are made.
Simply call us on 0844 579 1048 or email us at sales@kidstravelsafe.co.uk confirming your name, address and order reference number to cancel your order.

Postage & Packaging

Zone 1 (UK)
England, Wales & Scotland
£3.95 – order value under £50
£6.95 – order value £50 - £100
£9.95 - order value over £100

Zone 2 (Europe)
All of Europe
£12.95

Zone 3 (Rest of World)
Rest of World
£18.95

Promotions

Promotional codes can only be used against one purchase.
All promotional items will revert back to the original list price once the sale period has come to an end.

Description of Goods and Pricing Policy

All images and product specifications are solely to represent an approximate description of goods. Should you require any further information for any of our products, please contact us by email.
Unless otherwise stated, the prices quoted exclude VAT (we are not VAT registered) plus delivery costs. The delivery costs will be added to the total amount due from you at their current rate. Details of our delivery charges can be located on our Website. All prices are correct at the time of going to press. We do, however, reserve the right to change the price and specifications of products without prior notice.

Quality Guarantee

Our quality guarantee means that if you are unhappy with your purchase it can be returned, within 7 days of receipt, for a full refund or replacement item. Replaced items will incur a further delivery charge.

Returns Policy

If you are unhappy with your goods or wish to cancel your order, you may return them to us within 7 days of receipt for a full refund.
Please contact us on sales@kidstravelsafe.co.uk to inform us that an item is being returned.
Goods must be returned in their original condition with all tags attached. We are unable to accept returned items without tags or with damaged boxes due to inadequate return packaging.
Please obtain proof of postage. For high value items we recommend using registered post.
We are unable to grant a refund or exchange on any product that fails to reach us.
Goods that are returned for exchange will incur further shipping costs.

Security

Our payment process is operated through Pay Pal Pro via secure server. All card information is encrypted using the latest secure technology and passed directly to Pay Pal Pro for authorisation.
We only process your order once authorisation has been obtained.
Kids Travel Safe does not store any financial information provided by the customer.

Privacy Policy

At Kids Travel Safe your privacy is important to us. We only use the information that we collect about you carefully. We appreciate your trust in providing your information to us and would like to reassure you that we will never share your personal details with any third parties.

We only use the information we collect about you carefully, lawfully and in accordance with the Data Protection Act 1998.

If you wish to unsubscribe at anytime please email us at hello@kidstravelsafe.co.uk with unsubscribe in the subject heading or via the unsubscribe link in the newsletter.

Legal Notices

We have made every effort to describe items and colours accurately. However, there may be slight variations of colour reproduction and text descriptions (to the extent permitted by law). We do not warrant that the text descriptions, colours or other content is accurate, complete, reliable, current or error free.



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